Nicholas J Hartford
Content / Technical Writer (AI-Adept)
Content / Technical Writer (AI-Adept)
As a Certified Technical Writer with a Communications degree, I create premium technical content that simplifies complex topics. My SEO expertise enables me to write engaging content with boosted search engine visibility. My strength lies in manual content creation, tailored to meet diverse client needs. My proficiency in AI tools further refines my content generation, adding to the quality and structure. This blend of technical knowledge and optimized content delivery consistently results in superior digital content.
Crafted a beginner-focused API guide, leveraging specialized tools and methodologies to ensure clarity and user engagement. The approach emphasized intuitive design, catering to the specific needs of newcomers to the API domain.
Utilized Oxygen XML and DITA/XML for a tailored regulations brochure, employing advanced features for an enhanced user experience. Custom CSS amplified the client's branding, showcasing effective use of technical documentation tools.
Significantly increased the online visibility of a D.C.-based IT consulting firm, primarily leveraging SEO and LinkedIn. This comprehensive project involved content diversification, active platform engagement, and a LinkedIn profile redesign, resulting in impressive growth metrics over a three-month period.
Created a detailed, user-oriented guide that repurposes Google Calendar as a personal journaling tool, exemplifying my proficiency in developing accessible, practical, and user-friendly technical documentation.
In my previous role I was a Banker / Documentation Specialist at Wells Fargo for over 9 years. Led documentation efforts for complex business entities and family estates. Contributed to internal policies, Standard Operating Procedures, and scripting. Excelled in creating and maintaining accurate documentation for streamlined processes.
